Customer Service

We in TTC work hard to excel in customer service as much as we value our customers’ opinions, suggestions and complaints.
We have established customer service department to receive your suggestions and requests to be aware of your opinions because we believe you might have one as a result of some misunderstanding or unintentional accidental mistakes. Customer service team takes care of customers’ complaints and suggestions in cooperation with other departments within TTC with high standards of quality.
Customer service team provides efficient and reliable information and communication services taking into consideration the key values of Tatweer we undertook to deliver to beneficiaries which are ( caring, credibility, speed and  efficiency ).
You can contact us through the our multiple channels in the Customer Service Department:

  • TTC Main Building:

    Tel: +966920011454
    Fax: +966112030793
  • Call Center free line ( 8001231000 )
  • Hafilty Application , can be downloading from app stores under the name (Hafilaty)
  • Email for your comments & inquires (
  • You can send your request from (Contact Us)