FAQ
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Please select one of the following categories:
What is an operator?
The operator is the company that transports students from/to school. An Operator is assigned to a region/education zone. Operators can be responsible for more than one region/education zone.
What do I do if I want to report an incident?
You can upload a complaint or an incident report by using the Smart device application (Hafilaty). Examples of complaints are:
• Not complying to traffic rules and regulations.
• Delay in service.
• Lack of safety and cleanliness of the outer body of the bus ... etc.